Major works
What we did
Re-inspection overdue for over a decade when we took over. Surveys scoped, licensed remediation arranged, budget honestly reset with leaseholders, works completed safely.
Every supplier invoice checked for value-for-money. Service-charge debts pursued with strength and fairness. Quarterly financial reports shared with Right to Manage (RTM) directors. Service charge accounts always filed on time.
Every message, action and response logged in the leaseholder portal, visible to the person it concerns. Director meetings minuted. Contractor visits and registrations handled through a documented flow. A regular newsletter to approved stakeholders.
Inherited problems on the left. What we did about them on the right.
Re-inspection overdue for over a decade when we took over. Surveys scoped, licensed remediation arranged, budget honestly reset with leaseholders, works completed safely.
Commissioned a competent FRA within weeks of taking over. Got directors out of unknowing liability under the Regulatory Reform (Fire Safety) Order 2005; remediation actions on a tracked plan.
Balances reviewed, recovery pursued proportionately and firmly, the block kept solvent through the period. Disputed line-items revisited from the lease, not the prior agent's invoice.
Absolute refusal from the previous agent to share more than the legally required minimum. The portal logs every message, every action, every response, visible to its leaseholder.
Consolidated every policy through one independent broker, added terrorism and directors' & officers' cover, and reviewed the sums insured so the block is properly protected.
The first thing we run on any block we take on. Five checks that separate a sound building from one quietly storing up trouble.
A current Fire Risk Assessment with its actions closed off, plus asbestos, electrics, water and lifts: the checks that carry personal liability for directors.
A costed, long-term plan for the big jobs, with Section 20 consultation run properly so the cost stays recoverable, and a reserve built steadily against it so leaseholders aren't hit with sudden, painful demands.
Insured for the full rebuild cost, not market value, with directors' & officers', terrorism and crime cover all in place - giving directors assurance they're fully covered.
Who owes what and how far back, and whether that debt can actually be collected: the limitation clock, the 18-month demand rule, certified accounts and correct apportionment.
Companies House filings, statutory registers and the confirmation statement kept current, so the company that controls your block can't be struck off from under you.
The professionals an RTM board would otherwise have to find, vet and chase, already in place and instructed through us. No introduction fees for any partner, and no kickbacks!
Service-charge debt recovery and First-tier Tribunal action through a firm we trust, so arrears are pursued and disputes settled properly.
Chartered building surveyors for Section 20 works, roofs and fabric, so the biggest spend a block makes is scoped and administered properly.
Block buildings cover placed and reviewed by an independent broker, with terrorism and directors' & officers' included and the sums insured checked.
Maintenance, cleaning, grounds, lifts and fire, every contractor checked for insurance, accreditation and references before they touch your block.
We work with residential and mixed-use blocks in London. Whatever your legal structure - RTM, Residents' Association, or organised leaseholders - the principle is the same: our goal is to improve the block, for the benefit of all stakeholders. If you're not yet in control of your block, we can help you set up a Right to Manage company.
Changing managing agent feels daunting. We run the handover ourselves, so the switch is orderly and you're never left exposed.
We talk through what's going wrong, then run our 5-point health check across the documents you share, so you see exactly where you stand before committing to anything.
We take over the records, funds, contracts and compliance from your current agent, so nothing is dropped as control passes to you.
Quarterly reports, every action logged in your portal, and our partners already instructed, so the block is properly run and you can prove it.
We take on a small number of buildings each year, to ensure each is given the attention required.